Dear Valued Passengers,

We're proudly to announce that On 11th December 2024, in Bangkok, Thailand, Bangkok Airways is named as the Chairman and Host Carrier for AAPA 69th Assembly of President in Thailand, which will happen in November 2025, gathering aviation leaders from Asia - Pacific Region.

During this events, all aviation leaders will forcus on discussing around industry challenges, sustainability, and growth. It's a chance for member airlines to collaborate, share insights, and have plans for the future of Asia-Pacific aviation.

If you have any concern in regards to this event, please feel free to contact us through our 24/7 supporting email: cs@bangkok-airline.com

We love to hear from you.

Please share and enjoy!

Dear Valued Passengers,

To meet the high demand of international flights, Bangkok Airways has announced to sign a wet-lease agreement with Amelia. Starting from 1st of December 2024 through the Winter 2024 season, two Airbus A319 and A320 aircraft will be used to serve the routes between Bangkok, Phnom Penh, Siem Reap, and Luang Prabang. These changes will be automatically apply to all codeshare flights on Bangkok Airways’ operations on aboved mentioned routes.
Schedule Details:  • A319 Daily Service From Bangkok to Siem Reap and return
* PG903
* PG924
* PG907
* PG908
From Bangkok to Luang Prabang and return
* PG941
* PG942
• A320 Daily Service
From Bangkok to Phnom Penh and return
* PG931
* PG932
* PG933
* PG934
* PG935
* PG936
Above flights will be operated by Amelia (pilots and cabin crew) while Bangkok Airways will supply flight attendants on board to ensure passenger experience on all aspects including food, beverages, and baggage allowances as they’ve ever enjoy from Bangkok Airways’ flights.

You're recommended to contact us before departure date for any inquiry or concern if you're traveling on a Bangkok Aiways' code-share flight through our 24/7 supporting email: cs@bangkok-airline.com

We love to hear from you.

Thank you and We wish you the Best!

Dear Valued Passengers,

To promote Thailand domestic tourism and welcome the Greeting Season 2024 - 2025, Bangkok Airways are happy to resume 3 direct flights weekly from Chiang Mai to Krabi. These flights will also help to connect Highlight Destinations in the Northern part of Thailand and the Andaman.

Schedules are as following:

Flight Title                Route                                           Day                                 Departure                Arrival                        Flight information

PG246              Chiang Mai - Krabi        Wednesday, Friday and Sunday           14:35 PM              16:30 PM             Airbus A320 with 162 seats

PG261               Bangkok - Krabi           Daily from 27Oct24 to 29Mar25            07:50 AM              09:20 AM      Airbus A319 - A320 with 138 - 162 seats

PG263               Bangkok - Krabi           Daily from 27Oct24 to 29Mar25           19:00 PM               20:30 PM      Airbus A319 - A320 with 138 - 162 seats

PG262               Krabi - Bangkok           Daily from 27Oct24 to 29Mar25           10:05 AM               11:35 AM      Airbus A319 - A320 with 138 - 162 seats

PG296               Krabi - Bangkok           Daily from 27Oct24 to 29Mar25           17:20 PM               18:50 PM      Airbus A319 - A320 with 138 - 162 seats

PG264               Krabi - Bangkok           Daily from 27Oct24 to 29Mar25           21:15 PM               22:45 PM      Airbus A319 - A320 with 138 - 162 seats

You're recommended to contact us before departure date for any inquiry or concern if you're traveling on a Bangkok Aiways' code-share flight through our 24/7 supporting email: cs@bangkok-airline.com

We love to hear from you.

Thank you and We wish you the Best!

Dear Valued Passengers,

Bangkok Airways are pround to be one of the supporters to support Thailand being the host of the Specialized Expo named as "Expo 2028 Phuket Thailand" with the main subject “Future of Life: Living in Harmony, Sharing Prosperity”. This event to be held in Mai Khao Subdistrict, Thalang district in Phuket during 20 March - 17 June 2028.

If you have any inquiry or concern in regards to this event, please feel free to contact us through our 24/7 supporting email: cs@bangkok-airline.com

We love to hear from you.

Please share and enjoy!

On the 3rd of October at Bangkok, Bangkok Airways and Corporate Sustainability Working Committee, together with the executive team and Blue Volunteers have taken part in the ‘Love Earth, Save Earth: Love Samui, Save the Coconut Tree’ Campaign. This campaing is one of the series to continue the airlines commitment to environmental conservation and the ‘Net Zero Carbon Emissions 2050’ goal under the ‘Low Carbon Skies by Bangkok Airways’ project.

Dear Valued Passengers,

In Bangkok, 25th September 2024 — To improve the public healthy and viral the effect of doing excercise, Bangkok Airways in collaboration with the Tourism Authority of Thailand (TAT), have set up a campaign with aiming to promote sports tourism in Thailand, the ‘Bangkok Airways Boutique Series 2024’ campaign.

The final race in the series was named as ‘Bangkok Airways Sukhothai Half Marathon’.

This event took place recently at Sukhothai Historical Park, Sukhothai province with the participation of many people and were highly greeted.

If you wish to have more information about above event with next year plan if available, please visit our website or contact our email address: cs@bangkok-airline.com

We love to hear from you.

Thank you & Have a nice day!

16th September 2024 at Bangkok, Thailand – Bangkok Airways and British Airways have signed a new agreement to expand their codeshare partnership to higher level. This collaboration aims to improve customer services by providing seamless connections from London Gatwick Airport to most loved destinations in Thailand and Southeast Asia countries which are operated by Bangkok Airways.

British Airways have plan to resume their direct flights between London and Bangkok later this year 2024. There will be 3 flights per week firstly, then increase to 5 flights per week from January to March 2025.

Follow this new agreement, British Airways will place its flight numbers on Bangkok Airways' routes such as Bangkok–Phuket, Bangkok–Chiang Mai, Bangkok–Samui, Bangkok–Siem Reap (Cambodia), Bangkok–Phnom Penh (Cambodia), and the existing Singapore–Samui codeshare flight. Under this term, passengers may enjoy through checked-baggages services.

For more information about schedule or ticketing, please visit the British Airways website or our website or email to: cs@bangkok-airline.com

We love to hear from you.

Thank you & Have a nice day!

Dear Valued Passengers,

We're so glad to announce that in 19th September 2024, at Bangkok Airways headquarters, Bangkok — the airlines have held a lucky draw event under the campaign named as  "Lucky Draw – Lucky Weekday" as part of the "Weekday Getaway with Bangkok Airways" initiative. This campaign is to encourage more travelers to explore domestic destinations during weekdays and to boost Thai's economy. The winners have been announced with each receiving a round-trip economy class ticket on one of seven domestic routes: Samui, Phuket, Chiang Mai, Lampang, Sukhothai, Trat, and Krabi. 50 prizes were given away, amounting to 100 free tickets, with a combined value of 1,308,000 Baht. All were supported by Bangkok Airways.

If you need more information or any inquiry, please feel free to contact our 24/7 supporting email address: cs@bangkok-airline.com

Thank you and We love to hear from you.

Dear Valued Passengers,

6th September 2024 in at the Bangkok Airways headquarters, Bangkok — Bangkok Airways' representative and  Executive Vice President for Airport, has partnered with Aeronautical Radio of Thailand Limited to sign an agreement in providing air navigation services with the aim of improving the efficiency, safety, and the standards designated by the Civil Aviation Authority of Thailand (CAAT). Also, the agreement focuses on utilizing of resources to support the growth of the Thailand Aviation system and positioning the country as a central hub for regional air transport.

We do hope above great news could make you smile as we're always trying to improve not our services but Thai's aviation in common.

Thank you and Have a nice day!

Dear Valued Passengers,

For your information and concern, we'd like to share with you Bangkok Airways' list of Partner Airlines to experience your seamless travel plan no matter where you go. They're trusted and they're accredited.

Please be noted that when you travel on a codeshare flight operated by Bangkok Airways' partners, the Conditions of Carriage set by the operating carrier will be applicable and covers for check-in services, lounge access, in-flight services, and special service requests.

You're recommended to contact with us before departure date for any inquiry or concern if you're traveling on a Bangkok Aiways' code-share flight through our 24/7 supporting email: cs@bangkok-airline.com

List of Bangkok Airways' codeshare partners listed below.

• Cathay Pacific
• Etihad Airways
• Garuda Indonesia
• China Airlines
• Japan Airlines
• Philippine Airlines
• Xiamen Airlines
• Malaysia Airlines
• Thai Airways
• Vietnam Airlines
• Qantas Airways
• Singapore Airlines

Blue Ribbon Club Information

As a part of Bangkok Air's strategy to supply all passengers' needs and suggestions. The airlines have created their own exclusive Blue Ribbon Club. The name introduces itself--Blue Ribbon Club serves highiest quality services. Please check out the following benefits from check-in counter to landing destination to understand how top-level of Blue Ribbon Club going.

Check-in

Members of Blue Ribbon club can enjoy exclusive access to Blue Ribbon Check-in counter.

Convenience/Passport Control

Thank you & We wish you the best.

It's never bored to check-out Bangkok Airways services since the airlines is working hard everyday to ensure our valued customers are satisfied.

We've detailed below our add-on services for your concern if any:

Prepaid Baggage, you may save up 50% for pre-paid baggage if you book it in advance before check-in time.

Prefered seats or seat upgrade are possible at better rate if you make your reservation in advance.

Lounge upgrade helps you relax before flight time with foods, drinks, newspapers, games, films...

Hotel packages and shopping services are also added for your references.

If you have any question, please feel free to contact us at our 24/7 supporting email address: cs@bangkok-airline.com

Thank you & We wish you the best.

Bangkok Airways have newly special offer about ticket price, extra baggage...for those in the following list who love to travel and be happy without any limitation:

Thai Chamber of Commerce personnel

FIT member

U Fare to university students and lecturers

Government officer

Please be noted that above offer is available for users in some countries only.

So, for more information or concern, kindly contact us at our 24/7 supporting email address: cs@bangkok-airline.com

Thank you & We wish you the best.

12th June 2024 — Bangkok Airways has announced the launch of the ‘Low Carbon Skies by Bangkok Airways’ Campaign, by reducing carbon emissions from aviation operations. In collaboration with PTT Oil and Retail Business Public Company Limited (OR), the airline is going ahead with the use of Sustainable Aviation Fuel (SAF) on the flight between Samui and Bangkok.

Beside from airline sustainability upgrades, Bangkok Airways also aims to enhance sustainability across its three airports (Samui, Sukhothai, and Trat) through the ‘Green Airport’ concept. Samui Airport, the first to be certified with the carbon footprint label by the Thailand Greenhouse Gas Management Organization, serves as the model for this initiative, featuring key sustainable practices:

- Passenger Terminal Design
- Facilities
- Waste Management:
- Net Zero Emission Plans

These actions to reconfirm Bangkok Airways’ commitment to environmental stewardship and its role in fostering a sustainable aviation business in the region as well was the global.

• Applied  for route from Phnompenh to Hongkong  and  Hongkong to Phnompenh
• Booking Period: From 12 JAN 2024 to 31 MAR 2024

• Travel Period: From 07 FEB 2024 to 31 OCT 2024

June 25, 2024 – Bangkok Airways Public Company Limited has been awarded the titles of World's Best Regional Airline and Asia's Best Regional Airline 2024 for the 8th consecutive year at the Skytrax World Airline Awards. Additionally, Bangkok Airways ranked 27th in the list of the Top 100 Airlines in the World.

The Skytrax World Airline Awards, often referred to as the "Oscars of the aviation industry," are the global benchmark for airline excellence. These awards are based on passenger satisfaction surveys, evaluating more than 350 airlines worldwide across various performance indicators.

Bangkok Airways has been honored with the World's Best Regional Airline award a total of nine times (2014, 2016, 2017, 2018, 2019, 2021, 2022, 2023, and 2024) and the Asia's Best Regional Airline award thirteen times (2004, 2005, 2008, 2009, 2014, 2016, 2017, 2018, 2019, 2021, 2022, 2023, and 2024). Additionally, the airline was recognized as the Best Regional Airline in Southeast Asia in 2006 and 2007.

London, UK / June 25, 2024 – Bangkok Airways Public Company Limited has once again been recognized for its excellence, winning the titles of World’s Best Regional Airline and Best Regional Airline in Asia for 2024 at the Skytrax World Airline Awards. This achievement marks the eighth consecutive year that Bangkok Airways has received these prestigious awards, highlighting its consistent dedication to delivering outstanding service and quality in the global aviation industry. Additionally, Bangkok Airways has secured the 27th spot in the Top 100 World's Best Airlines category.

Often dubbed the "Oscars of the aviation industry," the Skytrax World Airline Awards are a global standard of airline excellence, based on passenger satisfaction surveys. These surveys assess over 350 airlines worldwide, evaluating various performance indicators.

Mr. Puttipong Prasarttong-Osoth, President of Bangkok Airways Public Company Limited, expressed his gratitude at the award ceremony in London, stating, “We are deeply honored to receive these esteemed awards for the eighth consecutive year. Being recognized as the World’s Best Regional Airline and Best Regional Airline in Asia underscores the hard work and dedication of our management and staff, who continually strive to enhance service quality and provide exceptional travel experiences for our passengers. I sincerely thank our passengers for their unwavering support and trust, which inspire us to deliver the best service possible.”

Bangkok Airways has been honored with the World’s Best Regional Airline award eight times (2014, 2016, 2017, 2018, 2019, 2022, 2023, and 2024) and Asia’s Best Regional Airline award twelve times (2004, 2005, 2008, 2009, 2014, 2016, 2017, 2018, 2019, 2022, 2023, and 2024). Furthermore, the airline was recognized as Southeast Asia’s Best Regional Airline in 2006 and 2007.

Bangkok Airways (PG) announces an update to the flight schedule for the BKK-LPT & LPT-BKK routes (PG203 & PG204) from July 17 to August 31, 2024, as follows:


Note: PG203/PG204 will still operate on July 29, 2024

Attention to all passengers traveling to Hat Yai International Airport: As we enter the peak season of May to July 2024, a significant number of Thai Muslim pilgrims will be embarking on the sacred Hajj journey to Mecca, Saudi Arabia.

This annual event brings increased activity and crowds to our airport. To ensure a smooth travel experience, we kindly advise all passengers flying during this period to arrive at the airport at least 2 to 3 hours before their scheduled departure time.



Your cooperation is greatly appreciated. Safe travels!

Great news for travelers flying between Bangkok and Phnom Penh! We are excited to introduce a fantastic baggage allowance promotion starting from March 31st, offering generous allowances for both Economy and Business Class passengers, as well as infants.

Passengers traveling between Bangkok and Phnom Penh in Economy Class will enjoy a baggage allowance of 30kg, while those in Business Class will be entitled to a whopping 50kg. Additionally, infants traveling on this route will have a dedicated allowance of 10kg.

This promotion applies to flights operated by Bangkok Airways and code-share flights bearing the PG flight number. So, whether you're traveling for business or leisure, you can take advantage of this special offer to bring along everything you need without worrying about excess baggage fees.

The promotion is valid for ticket issuance and travel between March 31st and October 26th, 2024. Don't miss out on this opportunity to enjoy extra baggage allowance on your journey between Bangkok and Phnom Penh.
Bangkok Airline team

Dear our passengers,

We would like to announce that Bangkok Airways will move the check-in counter location from row F, counters F01-F15, to row D, counters D10-D19, at the 4th floor departure hall, Suvarnabhumi airport. The above service counters will open from January 1, 2024.

Passengers who want to speed up the check-in and baggage drop-off process can use the service kiosks in rows D and E.

For more information or need support, please contact through our supporting email cs@bangkok-airline.com

Bangkok Airline Team

Fly to Samui with Bangkok Airways from Bangkok (Don Mueang), passengers flying in Economy Class will be provided with the following services free of charge:

- 20 kg Baggage Allowance

- In-flight Meal

- Seat Selection**

Remarks:

**The scope of seat selection on the flight depends on the airfare selected.

Dear our passengers,

We would like to annouce that Siem Reap International Airport (REP) will be terminated at midnight on 15 October 2023. The new Siem Reap Angkor International Airport (SAI) will open on 16 October 2023 onwards. The new airport is away from the city 52 kilometers and taks approximately 1 hour 10 minutes by car.

For more information, please contact us through 24/7 supporting email cs@bangkok-airline.com

Bangkok Airline Team

Travelling to Samui is more convenient with new routes! Direct flight between Bangkok (Don Mueang) - Samui. Start on 29 October 2023

Special base fare ticket starting from 60USSD/flight

Booking Period: Today - 15 December 2023

Travel period : 29 October 2023 - 15 December 2023

Notes:

*This price is for flights on PG450 and PG455 only, conditions apply.

**Limit of selection of seats on flights are subject to prices selected

Dear our passengers,

Referring to the announcement made by The State Secretariat of Civil Aviation (SSCA) of the Kingdom of Cambodia regarding the relocation of Siem Reap International Airport (REP) to Siem Reap Angkor International Airport (SAI), starting from October 16, 2023, onwards, we would like to provide the details as follows:

1. The new international airport has been officially named "Siem Reap Angkor International Airport (where is located in approx. 52 km from Siem Reap town) " by the Royal Government of Cambodia (RGC) and is scheduled to open for operations from 16 October 2023 onwards.

2. The Siem Reap Angkor International Airport has received the official code from the International Air Transport Association (IATA Code) as SAI and from the International Civil Aviation Organization (ICAO Code) as VDSA.

3. All commercial flights of air passengers and cargo that are being operated at the current Siem Reap International Airport (REP) will be transferred entirely and one time only to Siem Reap Angkor International Airport from 00:00 AM (Cambodian Time) on 16 October 2023.

If you need further assistance or information, please kindly contact with our sales team by email at cs@bangkok-airline.com.

Thank you in advance for your kind cooperation.

Dear our passengers

We are pleased to announce that starting from October 29, 2023, Bangkok Airways will add flights for Lampang – Mae Hong Son v.v. route on Saturdays and Sundays. The flight details are as below:

For more information, please contact us through 24/7 supporting email cs@bangkok-airline.com. We are always ready to serve all your requirements.

Bangkok Airline Team

Dear our passengers,

In compliance with the regulations of the Civil Aviation Authority of Thailand (CAAT) regarding the use of standard passenger and baggage weights for weight and balance calculation purposes, conducting a standard weights survey is essential for the safety and efficiency of a flight.

This survey helps determine that the actual weight does not exceed the maximum take-off weight limitation. From September 15 to October 31, 2023, Bangkok Airways will be collecting information by weighing passengers, including carry-on baggage, at the boarding gate. Therefore, we assure you that the information will be kept confidential and will be used to update records according to the requirements of the CAAT.

For more information, please contact us through 24/7 supporting email cs@bangkok-airline.com.

We are always ready to serve all your requirements.

In order to meet the growing demand for air travel among both domestic and international travelers, Bangkok Airways recently introduced direct flight connecting two prominent tourist destinations in northern Thailand – Lampang and Mae Hong Son.

The flight departs from Bangkok Suvarnabhumi airport at 11:55 and will stop in Lampang for 40 minutes before continuing on to Mae Hong Son at 15:00. The airline confirmed it will use an ATR72 with 70 seats on the Lampang - Mae Hong Son route.

The flight schedule for the route Lampang - Mae Hong Son and v.v as follows:

For more information, please contact us through 24/7 supporting email cs@bangkok-airline.com. We are always ready to serve all your requirements.

Dear our passengers,

We would like to inform that Bangkok Airways will operate the route Don Mueang - Samui from 29 October 2023 with a frequency of 3 flights per day.

In addition, Bangkok Airways is currently operating the route Bangkok - Samui with a frequency of 10 flights/day.

For more information, please contact us through 24/7 supporting email cs@bangkok-airline.com. We are always ready to serve all your requirements.

During 5 - 30 July 2023, large number of religious Thai Muslims will be traveling to perform Hajj in Mecca, Saudi Arabia. From this annual pilgrimage, the airport will be more active and crowded than usual. We kindly reminds all passengers to arrive early at the airport at least 2 – 3 hours prior to the departure time.

Thank you for flying with us.

Dear our passengers,

We are very pleased to announce that Bangkok Airways will launch its new direct flight from Lampang to Mae Hong Son v.v starting from 2 August 2023. The new direct flights between Lampang and Mae Hong Son will be operated three times weekly (Mondays, Wednesdays and Fridays) with ATR 72-600 aircraft with a capacity of 70 seats. The flight schedule as follows:

The airline also offer a promotion fare for this route which can reserve flights at a special price from now until 31 December 2023 and travels can be done from 2 August 2023 onwards. 

Passengers can book a trip from Bangkok (Suvarnabhumi) to fly to Mae Hong Son. with a 40-minute stopover at Lampang Airport:

Highlight:

All passengers of Bangkok Airways can enjoy complimentary boutique services such as 20 kilograms of baggage allowance, access to the Boutique Lounge at Suvarnabhumi Airport, food and beverage on board, pre-seat selection for example.

For more information, please contact us though 14/7 supporting email cs@bangkok-airline.com. We are always ready to serve all your requirements.

We would like to announce the new flight service from Lampang – Mae Hong Son starting from 02 August 2023 onwards.  Please see flight details as belows:

We hope to see you on our flights soon!

Announcement for passengers traveling to Hat Yai International Airport During 21 May - 22 June 2023 and 5 - 30 July 2023, a large number of religious Thai Muslims will be traveling to perform Hajj in Mecca, Saudi Arabia. From this annual pilgrimage, the airport will be more active and crowded than usual. So, we'd like to reminds all passengers to arrive early at the airport at least 2 – 3 hours prior to the departure time.

Thank you for reading.

Dear Passengers,

We would like to inform that the direct flights between Samui - Hong Kong will be resumed from 01 July 2023 as below schedule:

Passengers will have 20kg checked baggage and 5kg hand luggage for Economy class. You also can access to Boutique Lounge* and enjoy our light meals and drinks buffet.

*Boutique Lounge is currently available at Bangkok / Chiang Mai / Phuket Airport and Courtesy Corner at Samui Airport.

We hope to see you on our flights soon!

Dear passengers,

Due to commercial reasons, We would like to announce that Bangkok airways will temporarily suspend the following flights until further notice:

- Bangkok – Hat Yai (v.v.) from 1 March 2023 

- Bangkok – Danang (v.v.) from 1 May 2023

We are sorry for your inconvenience and please advise to your passenger accordingly. Thank you in advance for your kind cooperation and support.

Should you require more information or assistance, please kindly contact us through our support email cs@bangkok-airline.com

Bangkok Airline Team

Dear passengers,

Due to commercial reason, we would like to announce the suspension of flight services as follows: 

We are sorry for your inconvenience and please advise to your passenger accordingly. Thank you in advance for your kind cooperation and support.

Should you require more information or assistance, please kindly contact us through our support email cs@bangkok-airline.com

Bangkok Airline Team

Dear passengers,

Due to commercial reason, Bangkok Airways would like to announce the cancellation of flight services as follows: 

*PG203/204, PG207/208 are remaining operate normally. 

We are sorry for your inconvenience and please advise to your passenger accordingly.  Thank you in advance for your kind cooperation.

Should you require more information or assistance, please kindly contact with our support email at cs@bangkok-airline.com

We apologise for the inconvenience caused. 

Bangkok Airline Team

Dear passengers,

Due to commercial reason, Bangkok Airways would like to announce the cancellation of flight services as follows:

Should you require more information, please contact our supporting email cs@bangkok-airline.com

Sorry for the inconvenience caused.

Bangkok Airline Team

Dear passengers,

We would like to announce the revision of separate ticket check-through service for International to International route and will provide Baggage check-through service for passenger who is holding separate ticket of airlines with concluding MITA agreement with Bangkok Airways. (MITA list as attached)

The connecting time must not be less than 1 hour 15 minutes and not be over the transit without visas time.

Upon check-in, the passenger must state his/her intention to have check-through baggage to his/her destination.

In case their checked baggage weight is more than the baggage allowance for connecting flights, excess baggage fee will be collected from the passenger, according to an individual airline rate announced in ATPCO. Otherwise, the baggage will only be checked to destination on first ticket only.

For more information, please contact us through our 24/7 supporting email cs@bangkok-airline.com

Bangkok Airline Team

Dear passengers,

With effective from 01 December 2022 – 07 January 2023, Bangkok Airways would like to update the flight schedule for routes BKK-TDX v.v. and BKK-HDY v.v. as follows: 

Should you require more information, please contact our supporting email cs@bangkok-airline.com

Thank you in advance for your kind cooperation.

Bangkok Airline Team

Dear passengers,

With effective from 01 December 2022 – 07 January 2023, we would like to update the Bangkok Airways flight schedule for route BKK-PNH v.v. PG939/930 as follows: 

Passengers affected by this announcement please contact us through our 24/7 supporting email: cs@bangkok-airline.com for further support.

We apologise for the inconvenience this may cause.

Bangkok Airline Team

Dear passengers,

Bangkok Airways PCL, to celebrate the Loy Krathong Festival 2022 by serving a special Thai traditional dessert menu, ‘Bua Loy’ (Floating Lotus) or taro glutinous rice ball with young coconut in coconut milk specially created by the Bangkok Air Catering (BAC). This special dessert menu will be served to all passengers of Bangkok Airways, both domestic and international, traveling with the airline on the 8^th of November 2022.

For more information, please contact us through our 24/7 supporting email cs@bangkok-airline.com.

Bangkok Airline Team

Dear passengers,

With effective from 01 December 2022 – 07 January 2023, we would like to update the flight schedule for routes BKK-TDX v.v. and BKK-HDY v.v. as follows: 

We apologize for the inconvenience this may cause. 

Thank you in advance for your kind cooperation.

Bangkok Airline Team

Dear passengers,

We would like to announce that Bangkok Airways is back to service direct flights from Chiang Mai to Krabi 3 days per week (Wednesday/Friday/Sunday) starting from 30 October onward.

Flight schedule from Chiang Mai to Krabi (one trip) as follows: PG246 Time 11:50 - 13:45 AM.

When traveling with Bangkok Airways, all budget-class passengers will get these services free of charge:

- Load 20 kg each bag.

- Enter the Passenger Lounge Boutique Lounge* with pre-boarding snacks and drinks.

On-the-flight food service

-  Select an early seat**

Note:

*Only for Suvarnabhumi Airport / Chiang Mai / Phuket / Samui (Samui Airport provides snack and beverage corner)

**The range of seat selection on the flight is based on the selected price.

Should you require more information, please contact our supporting email cs@bangkok-airline.com

Thank you in advance for your kind cooperation.

Bangkok Airline Team

Dear passengers,

Referring to Bangkok Airways’ previous announcement on 30 MAY 2019, we regret to inform you that it is terminated the service immediately for all cases of Passenger and Baggage checking-through for passengers holding separate tickets on International and Domestic routes. It is effective immediately for all passengers with connecting flights to/from other airlines and whose tickets are issued separately (separate tickets).

Passengers holding separate tickets necessary to check in with each airline individually and please advise the passenger accordingly.

We apologize for the inconvenience caused.  Your kind understanding is highly appreciated.

Bangkok Airline Team

Dear passengers,

Bangkok Airways has updated its schedule to operate the route from Phu Quoc to Bangkok and connecting flights to Thai international and domestic destinations from October 31, 2022, details as follows:

I. Flight schedule Phu Quoc - Bangkok

II. Flight schedule Phu Quoc - Bangkok and connecting flights to Thai domestic destinations:

III. Flight schedule Phu Quoc - Bangkok and connecting flights to international destinations:

Should you require more information, please contact our supporting email cs@bangkok-airline.com

Thank you in advance for your kind cooperation.

Bangkok Airline Team

Dear passengers,

We are pleased to announce the Bangkok Airways schedule to operate a route from Phu Quoc to Bangkok from October 31, 2022 with a frequency of 4 flights/week as follows:

Should you require more information, please contact our supporting email cs@bangkok-airline.com

Thank you in advance for your kind cooperation.

Bangkok Airline Team

Dear our passengers,

We would like to update the schedule to operate the route Da Nang - Bangkok and the connecting flight to Thailand domestics and international destination since 01 Sept 2022, details are as follows:

1. Flight schedule for the route Da Nang - Bangkok

2. Flight schedule Da Nang - Bangkok and connecting to Thailand domestic

3. Flight schedule Da Nang - Bangkok and connecting to international destinations

If you have any question, don't hesitate to email our 24/7 supporting email cs@bangkok-airline.com.

Bangkok Airline TEAM

Dear our passengers,

We would like to announces the resumption of its direct service between Bangkok (Suvarnabhumi) and Trat, starting from 1 October 2021 onwards.

The resumed services between Bangkok (Suvarnabhumi) – Trat (roundtrip) will make it a total of 8 destinations the airline is currently operating as follows:

Due to different travel restriction measures imposed by each provincial authorities, we strongly recommends passengers to check the latest announcement issued by the provincial authorities of your origin/destination.  This is to ensure that requirements under such restrictive measures are met (including COVID-19 testing and vaccination documentation requirements), especially when it is close to the departure date as the measures may be updated with changes.  Passengers shall be denied at check-in if all required documents to enter the destination are not met, and Bangkok Airways takes no responsibility for denied boarding due to incomplete required documents.  

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM

Dear our passengers,

We would like to announce that Bangkok Airways will resume its direct service between Phuket and Hat Yai, offering 1 flight daily starting from 31 OCT 2021. In addition to that, the airline will re-open its passenger lounges at Suvarnabhumi airport, Chiang Mai airport, Phuket airport and Samui airport to accommodate passengers, starting from 1 November 2021.

The resumed services between Phuket – Hat Yai (roundtrip) will make it a total of 9 destinations the airline is currently operating. The schedule is as follows: 

Due to different travel restriction measures imposed by each provincial authorities, we strongly recommends passengers to check the latest announcement issued by the provincial authorities of your origin/destination.  This is to ensure that requirements under such restrictive measures are met (including COVID-19 testing and vaccination documentation requirements), especially when it is close to the departure date as the measures may be updated with changes.  Passengers shall be denied at check-in if all required documents to enter the destination are not met, and Bangkok Airways takes no responsibility for denied boarding due to incomplete required documents.  

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM

Dear our passengers,

Currently, the government is promoting vaccination nationwide and allowing point travel for all ages, provided the seniors, pregnant women and those with identified health risks are fully vaccinated. Therefore, we are optimistic that more local government units (LGUs) will ease travel restrictions for traveller in the near future.

As of October 13, 2021, domestic destinations which have relaxed their travel requirements and provided special considerations for fully vaccinated travelers include:  

The flag carrier urges the flying public to take advantage of their fully vaccinated status when traveling to domestic destinations.  

Additionally, the IATF announced that, beginning Oct. 16, the alert level status in Metro Manila will be downgraded to Alert Level 3, which has more relaxed restrictions and allows for reopening of more businesses, vs. the current Level 4.  

With this announcement, we expects an uptake in domestic travel in the next few months especially in tourist destinations such as Boracay. Travelers are reminded to comply with Boracay’s tourist travel requirements: 

• Negative RT-PCR Test Result (accredited DOH Labs) or Saliva-based test result (PH Red Cross only) with 72 hours validity from date of travel 

• Confirmed booking from DOT-accredited establishments 

• Approved S-Pass 

• Registration as tourist at aklan.gov.ph or touristboracay.com 

Other tourist destinations may have similar travel requirements. We strongly encourages travelers to check with their destination LGU for the latest rules and requirements, which are subject to change by the issuing local government authority and are issued for passengers’ and the public’s safety.

Bangkok Airline TEAM

Dear our passengers,

On July 12, 2021, the Thai government started the applications for the Samui Plus Sandbox program that allows foreign and Thai travelers to enter Samui in Thailand without quarantine. The program is scheduled to start on July 15, 2021 which makes it the second Thai province of this “sandbox” model, following Phuket Sandbox that started 2 weeks before. The information highlighted in this article serves as an easy-to-follow guide on how to enter Thailand without quarantine.

Condition:

• Foreign travellers must travel from countries/regions with a low to medium risk of COVID-19 as announced and constantly updated by the Ministry of Public Health (MoPH). They must also have already stayed in the said countries/regions no less than 21 days before the travel date.
• Thai nationals and foreign expatriates returning to Thailand must travel from countries/regions with a low to medium risk of COVID-19 as announced and constantly updated by the Ministry of Public Health (MoPH). It is not necessary to have stayed in these countries for 21 days before travel.
• Foreign and Thai travelers must be fully vaccinated against COVID-19 with a vaccine registered with the Ministry of Public Health (MoPH) or approved by the World Health Organisation (WHO) no less than 14 days before the travel date, and must have a vaccine certificate or card to verify their vaccination;
• Unvaccinated children under 18 years of age traveling with fully vaccinated parents or guardians are required to take a COVID-19 test within 72 hours before traveling to Thailand in lieu of the COVID 19 vaccination.

You can fly to Samui on a direct international flight or international flight via Bangkok and be connected with approved sealed flights as details below.

For the flight via Bangkok, the ticket must be issued on the same booking with an international flight in conjunction with such approved Bangkok-Samui-Bangkok flights. Any flight reservations booked separately will not be allowed.

Bangkok Airways Flights: PG5125 and PG5171

For more details, please visit the Thai Embassy website or click this LINK

It is the passenger's responsibility to check the travel requirements of both the destination and departure country before booking the ticket.

We will not be responsible in the event that you are unable to fly booked flight due to failure to meet travel requirements.

Thank you in advance for your kind cooperation.

Dear our passengers,

We would like to announce the resumption of its direct service between Bangkok (Suvarnabhumi) and Trat, starting from 1 October 2021 onwards. The resumed services between Bangkok (Suvarnabhumi) – Trat (roundtrip) will make it a total of 8 destinations the airline is currently operating as follows:

Due to different travel restriction measures imposed by each provincial authorities, we strongly recommends passengers to check the latest announcement issued by the provincial authorities of your origin/destination.  This is to ensure that requirements under such restrictive measures are met (including COVID-19 testing and vaccination documentation requirements), especially when it is close to the departure date as the measures may be updated with changes.  Passengers shall be denied at check-in if all required documents to enter the destination are not met, and Bangkok Airways takes no responsibility for denied boarding due to incomplete required documents.  

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM

Dear our passengers,

We would like to announce the resumption of USM-HKT v.v. flights during 25-30 August 2021.  The schedule is as follows: 

To prevent the spread of COVID-19: 

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand. 
2. Suspension of in-flight food and beverage service and consumption of personal food and drink is not allowed onboard. 
3. All crew members will be wearing masks and gloves when on duty and passengers are required to wear protective mask at all times during flight. 

Due to different travel restriction measures imposed by each provincial authorities, we strongly recommends passengers to check the latest announcement issued by the provincial authorities of your origin/destination.  This is to ensure that requirements under such restrictive measures are met (including COVID-19 testing and vaccination documentation requirements), especially when it is close to the departure date as the measures may be updated with changes.  Passengers shall be denied at check-in if all required documents to enter the destination are not met, and Bangkok Airways takes no responsibility for denied boarding due to incomplete required documents.  

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM

Dear our passengers,

Following Phuket Province's order regarding COVID-19 control measures for domestic travel, Bangkok Airways will suspend Samui - Phuket (etc) flights from 3 August 2021 until further notice.

However, the current Samui sealed routes, flights accommodating transit/transfer international passengers, connecting from Bangkok (Suvarnabhumi) to Koh Samui (2 flights per day) will still be operated as normal. Additionally, the planned Samui – Singapore route (v.v.) will still be available 3 flights per week (Monday, Thursday and Sunday) to support the country’s Samui Plus Model project.

Passengers affected by this announcement please contact us throught our 24/7 supporting email: cs@bangkok-airline.com for further support.

We apologise for the inconvenience this may cause.

Bangkok Airline TEAM

Dear our passengers,

We would like to announce the resumption of USM-SIN v.v. flight operations which will be effective from 01 August 2021 as follows: 

To prevent the spread of COVID-19: 

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand. 
2. Suspension of in-flight food and beverage service and consumption of personal food and drink is not allowed onboard. 
3. All crew members will be wearing masks and gloves when on duty and passengers are required to wear protective mask at all times during flight. 

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM

Dear our passengers,

To comply with prevention of surveillance operations in accordance with the requirements and orders of the state, Bangkok Airways will suspend operations on the Bangkok - Samui (etc.) route from July 21, 2021 onwards.

Besides, the airline will also suspend a number of domestic routes scheduled to resume on August 1, 2021 until further notice. Suspended flights include:
1. Bangkok - Chiang Mai (etc.),
2. Bangkok - Phuket (etc.),
3. Bangkok - Sukhothai (etc.),
4. Bangkok - Lampang (etc.)
5. Bangkok - Trat (etc.)

However, the current Samui sealed routes, flights accommodating transit/transfer international passengers, connecting from Bangkok (Suvarnabhumi) to Koh Samui (3 flights per day) will still be operated as normal. Additionally, the Samui – Phuket route (v.v.) will still be available 4 flights per week (Monday, Wednesday, Friday and Sunday) to support the country’s Phuket Sandbox project.

Passengers affected by this announcement please contact us throught our 24/7 supporting email: cs@bangkok-airline.com for further support.

We apologise for the inconvenience this may cause.

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM

Dear our passengers,

We would like to inform that due to the current travel restrictions in Thailand, Bangkok Airways will temporarily cancel some of its domestic flights during the period from 13 to 31 July 2021.

1. Canceled flights are as follows:

- Bangkok - Chiang Mai (round-trip)
- Bangkok - Phuket (round-trip)
- Bangkok - Sukhothai (round-trip)
- Bangkok - Lampang (round-trip)
- Bangkok - Trat (round-trip)

2. However, the following routes are still operated normally with the highest hygiene measures and procedures:

- Bangkok - Samui (round trip): 2 flights per day

- Sealed routes flights between Bangkok and Samui, that will accommodate international transit passengers (3 flights per day)

- Samui - Phuket (round trip) 4 times per week (Monday, Wednesday, Friday and Sunday), these flights will be available from 16 July 2021 onwards

- Samui - Singapore (round trip) 3 times per week (Monday, Thursday and Sunday), these flights will be available from 1 August 2021 onwards

Passengers affected by this announcement please contact us throught our 24/7 supporting email: cs@bangkok-airline.com for further support.

We apologise for the inconvenience this may cause.

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM

Dear our passengers,

To welcoming the international tourists under the Samui+ Model, we would like to annouce the additional flight services between Bangkok and Samui for international transit/transfer passengers, effective from 15 July 2021 onwards.  The flight schedule is as follows: 

Under the Government’s special policy, these special flights are reserved for the international transit/transfer passengers with inbound/outbound connection to/from Bangkok only.  

As such, the reservation and tickets for these flights are allowed when in conjunction with international flights only. 

Bangkok Airways reserves the right to cancel reservations or deny boarding without being held responsible if this specific international transit/transfer regulation is not fulfilled. 

To prevent the spread of COVID-19: 

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand. 
2. Suspension of in-flight food and beverage service and consumption of personal food and drink is not allowed onboard. 
3. All crew members will be wearing masks and gloves when on duty and passengers are required to wear protective mask at all times during flight.

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM

Dear our passengers,

We would like to inform that Bangkok airways will resume domestic flight operations since 01 July 2021 as follows:

Period: 01 – 31 July 2021

Period: 01 August – 30 October 2021

To prevent the spread of COVID-19: 

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand. 
2. Suspension of in-flight food and beverage service and consumption of personal food and drink is not allowed onboard. 
3. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight. 

We apologize for the inconvenience this may cause. 

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM

Dear our passengers,

We would like to inform that Bangkok airways will resume domestic flight operations since 16 July 2021 as follows:

Period: 01 August – 30 October 2021

To prevent the spread of COVID-19: 

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand. 
2. Suspension of in-flight food and beverage service and consumption of personal food and drink is not allowed onboard. 
3. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight. 

We apologize for the inconvenience this may cause. 

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM.

Dear our passengers,

we are pleased to announce that from 1st June 2021, Bangkok Airways will resume domestic flight operations as follows:

To prevent the spread of COVID-19: 

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand. 
2. Suspension of in-flight food and beverage service and consumption of personal food and drink is not allowed onboard. 
3. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight. 

We apologize for the inconvenience this may cause.

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM

Dear our passengers,

Due to the current COVID-19 outbreak, Bangkok Airways will have to delay the inauguration of new flight services between Bangkok - Mae Sot. The new opening date is scheduled to be on October 17, 2021.

In addition, Bangkok Airways will also suspend some routes as follows:

1. Phuket - Hat Yai: Paused from April 23 to October 30, 2021
2. Bangkok - Sukhothai: Paused from May 1 - 31, 2021
3. Bangkok - Trat: Paused from May 1 - 31, 2021

Passengers affected by this announcement please contact us throught our 24/7 supporting email: cs@bangkok-airline.com for further support.

We apologise for the inconvenience this may cause.

Thank you in advance for your kind cooperation.

Dear our passengers,

We are pleased to announce that, from 28 March 2021, Bangkok Airways will resume the Phuket - Hat Yai (round trip) route:

- The outbound flight, PG298, departs Phuket Airport at 09.00hrs. and arrives Hat Yai Airport at 10.00hrs.

- The inbound flight, PG299, departs Hat Yai Airport at 10.35hrs. and arrives Phuket Airport at 11.35hrs.

In addition, the airline will also delay the planned new routes Bangkok - Khon Kaen (round trip) and Bangkok - Hat Yai (round trip) until 2022.

Currently, Bangkok airways will serve a total of 8 destinations as the following:

However, flights between Phuket – U-Tapao (roundtrip), Phuket – Samui (roundtrip) still remain temporarily suspended until further notice.

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM

Dear our passengers,

We would like to announces that the Bangkok Airways will resume its passenger lounges, food and beverages kiosk services at Suvarnabhumi airport, Chiang Mai airport, Phuket airport, Krabi airport, Samui airport, Sukhothai airport and Trat airport in order to facilitate their domestic passengers.

The service is scheduled to resume from 01 March 2021 onwards. 

Passengers will still be required to wear protective facial mask at all times, except when drinking or eating. Moreover, the company (airline & airports) will continue to strictly follow precautionary measures against the COVID-19 that include disinfecting and cleaning all key areas such as check-in counters, passenger lounges, food & beverage kiosks as well as intensifying their social distancing procedures, especially at high–traffic points such as check-in counters, passenger buses, passenger lounges with limitation of users. The airline’s precaution and prevention plans are in accordance with the standards and guidance of the Department of Disease Control, Ministry of Public Health and The Civil Aviation Authority of Thailand (CAAT).

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM

Dear our passengers,

From 1 February 2021 onwards, Bangkok Airways will resume its direct services between Bangkok (Suvarnabhumi) – Trat and Bangkok (Suvarnabhumi) – Sukhothai routes

The resumed services between Bangkok (Suvarnabhumi) – Trat (roundtrip) and Bangkok (Suvarnabhumi) – Sukhothai (roundtrip) will make it a total of 7 destinations the airline services which are; 

1. Bangkok (Suvarnabhumi) – Samui (roundtrip)
2. Bangkok (Suvarnabhumi) – Phuket (roundtrip)
3. Bangkok (Suvarnabhumi) – Krabi (roundtrip)
4. Bangkok (Suvarnabhumi) – Lampang (roundtrip)
5. Bangkok (Suvarnabhumi) – Chiang Mai (roundtrip)
6. Bangkok (Suvarnabhumi) – Trat (roundtrip), effective 1 February 2021
7. Bangkok (Suvarnabhumi) – Sukhothai (roundtrip), effective 1 February 2021

However, flights between Phuket – Hat Yai (roundtrip), Phuket – U-Tapao (roundtrip) and Phuket – Samui (roundtrip) still remain suspended until 27 March 2021. 

Moreover, the airline will extend the temporary closure of its passenger lounges, service kiosks at all available airports as well as its ticketing office located on Vibhavadi Rangsit Road until 28 February 2021. 

The airline would also like to announce the temporary operation hours for its three airports which are; Samui Airport, Sukhothai Airport and Trat Airport. The temporary operational hours will be effective from today until 27 March 2021. 

Table below shows temporary operation hours of the three airports:

• Samui : 09.00hrs. – 19.30hrs.
• Sukhothai : 06.00hrs. – 20.00hrs.
• Trat : 08.00hrs. – 17.00hrs.

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM.

Dear our passengers,

Due to the current outbreak of COVID-19 as well as the recent announcement from the COVID-19 Situation Management Center (CCSA), Bangkok Airways will suspend other routes including Samui - Phuket (round trip) and Phuket - Hat Yai (round trip) from January 10 - 31, 2021.

Passengers affected by temporary flight reductions and route suspensions please contact us throught our 24/7 supporting email cs@bangkok-airline.com for further support.

We apologise for the inconvenience this may cause.

Thank you in advance for your kind cooperation.

Bangkok Airline

Dear our passengers,

Due to the current outbreak of the COVID-19 as well as the recent announcement from the Covid-19 Center for Situation Management (CCSA), Bangkok Airways will delay the planned opening of a new route, temporarily reducing flights to some destinations and temporarily closed all passenger lounges plus food kiosks from 8 January 2021 onwards, details are as follows:

1. New launch date for the three new routes:

Bangkok – Hat Yai (round-trip) will be launched on 1 April 2021

Bangkok – Khon Kaen (round-trip) will be launched on 1 May 2021

Bangkok – Mae Sot (Tak) (round-trip) will be launched on 1 June 2021 2.

2. Temporary suspended routes: (from 8-31 January 2021)

Bangkok – Sukhothai (round-trip)

Bangkok – Trat (round-trip)

Phuket – U-Tapao (round-trip)

3. Temporary closure of all passenger lounges including service kiosks at all available airports from 8 – 31 January 2021.

However, passengers will still receive a snacks bag (to take home) on board all Bangkok Airways flights.

4. Flight reduction:

Passengers affected by temporary flight reductions and route suspensions please contact us throught our 24/7 supporting email cs@bangkok-airline.com for further support.

We apologise for the inconvenience this may cause.

Thank you in advance for your kind cooperation.

Bangkok Airline TEAM.

Dear our passengers,

We would like to announce Bangkok Airways's new flight service from Bangkok to Hat Yai v.v. (BKK-HDY v.v.) and Bangkok to Khon Kaen v.v. (BKK-KKC v.v.) and Bangkok to Mae Sot v.v. (BKK-MAQ v.v.) Please find the flight details as follows:

Thank you in advance for your kind cooperation.

Bangkok Airline Team.

Dear our passengers,

Starting from February 1, 2021, Bangkok Airways will launch their new route connecting Bangkok (Suvarnabhumi) and Mae Sot (Tak).

Bangkok Airways also ensures that newly added direct services will be operated with the highest standards of precautions and measures.

Daily flight schedules are as follows:

Thank you in advance for your kind cooperation.

Bangkok Airline Team.

Dear our passengers,

From 2nd Oct 2020 onwards, Bangkok Airways would like to annouce that Bangkok - Trat v.v. will be resumed the flight on Sunday, Wednesday and Friday.

The flight details are as follows:

To prevent the spread of COVID-19:

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand.

2. Suspension of in-flight food and beverage service and consumption of personal food and drink is not allowed onboard.

3. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight.

Thank you in advance for your kind cooperation.

Bangkok Airline Team

Dear our passengers,

We would like to update the USM - HKT flight schedule with effective from 11 July 2020 as follows:

Passengers who booked the tickets on these routes during this period please contact us throught our 24/7 supporting email: cs@bangkok-airline.com may for rebooking the flight or further support.

To prevent the spread of COVID-19:

1. All flight operations will strictly comply with safety measures and social distancing guidelines set by the Ministry of Public Health and the Civil Aviation Authority of Thailand.

2. Suspension of in-flight food and beverage service and consumption of personal food and drink is not allowed onboard.

3. All crew members will be wearing masks and gloves when on duty and passengers are required to bring and wear protective mask at all times during flight.

We apologise for the inconvenience this may cause.

Thank you in advance for your kind cooperation.

Bangkok Airline Team.

Dear our passenger,

We would like to announce that from now on, passengers will not have to worry about the checked baggage allowance because the maximum checked baggage allowance for Economy class is extended to 40 kilograms for adult and child until 31 October 2020.

Please book the ticket to enjoy unlimited baggage deals!.

Bangkok Airline Team

Dear our passengers,

We would like to announce that Bangkok – Sukhothai (roundtrip), Bangkok – Lampang (roundtrip) daily flight, Bangkok – Chiang Mai (roundtrip) twice daily flights and Bangkok – Phuket (roundtrip) twice daily flight will be resumed since 01 June 2020.

The frequency on Bangkok – Samui will increase from 2 to 4 flights per day.

All flight services will be operated by ART 72-600 aircraft to serve passengers in need of travel during this period with service provisions in compliance with safety measures and social distancing practices

For more details, please contact us throught our 24/7 supporting email: cs@bangkok-airline.com

Dear our valuable passengers,

We would like to announce that from 15 May 2020, Bangkok – Samui twice daily service will continue to operate with preventive and social distancing measures in accordance with the Ministry of Public Health and the Civil Aviation Authority of Thailand.

Passengers of the first flight resumption on 15 May will be provided with special face marks.

Measures including body temperature screening, requirement of wearing masks, onboard seat allocations with necessary distance… are applied in the airport.

In-flight meal service is suspended.

Passengers are not allowed to consume food and drink onboard.

Passengers should pay attention to the above regulations at the airport to ensure safety for yourself and community.

Dear our passengers,

From May 15, Samui Airport will continue to operate to serve passengers. To prevent the spread of the Covid 19 pandemic and to ensure the highest level of safety for passengers and airport staffs, the airport will take precautions for all persons including passengers, airport staffs, airport cleaning measures; Safety measures for airport tenants and its employees.

In which, passengers will be required to fill out health declaration form by Samui Municipality at the port of origin and wear masks at all times during their journey.

Appropriate social distance in all service areas with with sign boards and floor markers to indicate necessary distance will be provided.

Screening points to check the body temperature for all passengers are arranged and wearing masks is mandatory before entering the terminal.

For arrival passengers, adequate alcohol-based hand sanitizers will be provided at all traffic areas.

Passengers should note to comply with the above measures when coming to / from Samui airport.

Dear our passengers,

We would like to announce that From May 15, 2020, the Bangkok - Samui round-trip domestic flights will continue to operate with a frequency of 2 flights/day to serve the needs of passengers.

All flight operations will strictly comply with safety measures and social distancing guidelines.

Samui Airport will continue to operate daily from 8 am - 7 pm May 15, 2020.

Plan to reopen airports at other routes will be announced later.

Please contact through our 24/7 supporting email: cs@bangkok-airline.com for further support.

Dear our passengers,

From April 5 to 30, 2020, Bangkok Airways will temporarily close three airports with the following schedule:

- Trat Airport will be closed from 05 to 30 April 2020

- Samui Airport and Sukhothai Airport will be closed from April 7 to 30, 2020.

These three airports will only serve for state or military flights, emergency landing flights, technical landing flights, humanitarian / medical aid flights and relief flights as well as repatriation and cargo flights.

We apologize for any inconvenience and will regularly provide you with the latest information.

Dear our passengers,

Bangkok Airways will suspend the flight for ‘Summer Schedule 2020 as details follow:

1. For International route: All international route will be suspended from 29 MAR to 24 OCT 2020.
2. For Domestic route: Details of flight suspension as follows:

Exception  

• PG231/232 date 8-20 APR, 2 MAY 20
• PG203/204 date 11,15 APR 20
• PG962 date 12-21 APR 20

We sincerely thanks for your cooperation during the last time and look forward to receiving your understanding for this inconvenience caused.

Dear our passengers,

In order to prevent and minimize the risk of the spread of Coronavirus pandemic, Bangkok Airways temporarily closed its lounges at Suvarnabhumi and other airports from April 1, 2020 until further notice.

Bangkok Airways’ Blue Ribbon Club Lounges, Boutique Lounges, courtesy corners and Kiosks which include lounges at these will be closed temporarily:

• Suvarnabhumi Airport,
• Samui Airport,
• Sukhothai Airport,
• Trat Airport,
• Chiang Mai International Airport,
• Phuket International Airport,
• Mae Fah Luang Chiang Rai International Airport,
• Krabi International Airport,
• Mae Hong Son Airport,
• Lampang Airport,
• U-Tapao Rayong-Pattaya International Airport,
• Phnom Penh International Airport (Cambodia)
• And Luang Prabang International Airport (Laos).

Passengers who have purchased business lounge upgrade, please contact us through our 24/7 supporting email: cs@bangkok-airline.com for further advise.

Dear our passengers,

Due to Covid-19, Thai Governments require all travellers to obtain health certificate for entry from Mar 22. Foreign passengers will also need health insurance that provides at least US$100,000 worth of medical coverage of COVID-19 in Thailand.

We hope passengers comply with these requests.

Dear our valuable passengers,

From March 18, 2020, the Civil Aviation Authority of Vietnam notified that passport holders of ASEAN countries or other nationals who have been staying or transiting ASEAN countries within 14 days prior to the date of entry into Vietnam, will be required to have compulsory isolation for 14 days from the date of entry at designated areas by Vietnamese authorities.

Passengers traveling to Vietnam, please comply with this policy.

Dear our passengers,

Due to the serious development of the Covid-19 pandemic, Bangkok Airways will suspend  the operation of all international routes in Bangkok Airlines’s network.

The routes to Vietnam will suspend two-way operation with the following details:

The period to suspend operation is from March 22, 2020 until further notice.

Passengers who book tickets through our website and have confirmed tickets belongs to above flights please contact through our 24/7 supporting email: cs@bangkok-airline.com for refunding and further support.

We sincerely thanks for your cooperation during the last time and look forward to receiving your understanding for this inconvenience caused.

Dear our passenger,

Based on the regulations of the Vietnam Civil Aviation Administration on the use of masks on aircraft and at airports, we would like to inform customers of the following regulations when arriving to / departing from Vietnam:

- Passengers are required to equip with a mask and use a mask during the flight

- Passengers who do not equip themselves with masks before boarding for all domestic and international flights departing from Vietnam will be denied transportation.

This regulation will take effect from 00:00 on March 15, 2020.

We hope passengers comply with these requests.

Dear our valuable passengers,

According to the annoucement from the General of Civil Aviation Authority of Viet Nam on February 8, 2020 and the regulations on health of Minister of Health Thailand, Bangkok Airways was forced to suspend operation of PG873 USM-HKG and PG874 / 876 HKG-USD flights from March 10, 2020 until further notice.

Passengers who book tickets through our website and have confirmed tickets belongs to above flights please contact through our 24/7 supporting email: cs@bangkok-airline.com for refunding and further support.

We deeply apologize for any inconvenience and sincerely thank for customers’ support during the last time.

Dear our valuable passengers,

In order to prevent the spread of the Covid-19 epidemic and protect public health, we would like to inform passengers a decrease in flight frequency as well as and flight termination on certain domestic and international routes as follows:

1/ The following flights will be cancelled from the winter schedule:

2/ The following flights will be cancelled from the summer schedule:

3/ The following routes will be suspended until further notice:

Passengers owned confirmed tickets belong to above journeys and booked tickets via our website, please contact through our 24/7 supporting email: cs@bangkok-airline.com for rebooking/rerouting or refunding and further support.

Passengers are also encouraged to access our website regularly to receiving the most updated information.

We sincerely thanks for your cooperation during the last time and look forward to receiving your understanding for this inconvenience caused.

Bangkok Airline Team.

Dear our valuable passengers,

Due to the effects of the Covid-19 epidemic, we are forced to suspend the operation of flights to/from Da Nang/Cam Ranh/Phu Quoc until further notice.

Details of flights suspended as followings:

Passengers owned confirmed tickets belong to above journeys and booked tickets via our website, please contact through our 24/7 supporting email: cs@bangkok-airline.com for rebooking/rerouting or refunding and further support.

Passengers are also encouraged to access our website regularly to receiving the most updated information.

We sincerely thanks for your cooperation during the last time and look forward to receiving your understanding for this inconvenience caused.

Bangkok Airline Team.

Dear our valuable passenger,

In order to provide the best support for passengers under the circumstance that COVID-19 is greatly affecting travel services, we would like to inform passengers about the ticket handing procedure for all routes booking on/before 21 February 2020 to/from Koh Samui-Singapore/Hongkong/Malaysia and to/from Bangkok-PG all Vietnam routes only:

• For FIT booking: Passengers are allowed rebook a new traveling period without fee until 31 December 2020 for tickets issued on/before 21 Feb 2020 with traveling period until 30 April 2020.
• For GIT booking: Passengers are allowed rebook a new traveling period without fee until 31 December 2020 for reservation/deposit made/paid on/before 21 Feb 2020 with traveling period until 30 April 2020.
• For refund Arrangement: Passengers are allowed to refund with applied refund fee for Non-refundable ticket issued on on/before 21 Feb 2020 with traveling period until 30 April 2020

If you booked tickets via our website and your flight is one of above, please contact through our 24/7 supporting email: cs@bangkok-airline.com for rebooking.

Bangkok Airline Team.

With a punctual departure rate of 98.08% in 2019, Samui Airport is recognized as the world's smallest punctual airport in the list of small airports evaluated on-time performance by travel data and analysis experts - Cirium.

Dear our valuable passenger,

The most attractive fares for popular domestic and international trips to and from Samui are waiting for passengers!!!!

Fares for domestic routes between Bangkok - Samui; Chiang Mai - Samui; Phuket- Samui; Krabi - Samui and Pattaya (Utapao) - Samui only from 108 USD /one way (excluding taxes and fees).

For international flights, fares for Hong Kong - Samui route only from 383 USD / one way; the Singapore - Samui route only from 136 USD / one way and the Kuala Lumpur - Saimui only from 269 USD / oneway. These fare exclude taxes and fees.

Don't miss this opportunity, quickly select your itinerary and book now as the promotion only applies when booking between February 10, 2020 and March 31, 2020 and applies to traveling time from 20-30 Jun 20; 1 Sep 20 - 15 Dec 20.

For more details about this super promotion, please visit our website https://bangkok-airline.com/ or contact us through our 24/7 supporting email: cs@bangkok-airline.com

Bangkok Airline Team!

Dear Passengers,

We'd like to inform that all flights for traveling within Thailand Territory will not be affected by the Corona Virus 2019 Pneumonia. 

Ticket change, cancellation or refund request should follow our Fare Rules and Regulations based on your original booked ticket class.

International flights from/to Hong Kong are operating as normal.

If you have any request in regards to cancellation/refund/reroute on this route, kindly email to our 24/7 supporting email address: cs@bangkok-airline.com

Important Note:

We're only able to support tickets which were issued through our website. For others, kindly contact where you purchased your tickets for direct support.

Thank you & We wish you all the bests.

Bangkok Airline Team!

New year has come. Let's enjoy your time with Bangkok Airlines to Northern Thailand where the nature meets up our soul or detox yourself in Krabi, Samui, Phuket, Trat...with beaches, sand and sun.

Ticket price is always better than what you could imagine.

Vitsit our website, search and book your ticket as soon as possible to grab the best deals available now.

https://bangkok-airline.com/

Thank you for being with us.

Have a good time!

Bangkok Airline Team.

Dear Passengers,

Please be advised that all Electronic Devices with recalled Lithium Battery (Effective from 15 November 2019 onward), which are equipped with lithium battery under recall list must be carried on board in hand luggage and switched off at all times for flights traveling to and from Vietnam's destinations.

We'll keep you updated if any changes.

Thank you & Have a good time with us.

Bangkok Airline Team.

Bangkok Airline have newly introduced their promotion for all direct flights from Bangkok to the beach destinations in Thailand such as Phuket, Krabi, Samui, Trat. Price ranges from USD82 (oneway) to USD235 (round trip) with full services.

Ticket price is also inclusive of 20kg checked baggage and 5kg hand baggage.

Booking period: Until 31 December 2019

Traveling period: After 01 December 2019

Ticket conditions: Valid on PG's flights only.

Change: accepted with fees

Cancellation & Refund: not accepted.

New Year 2020 is the best time for relaxing and enjoying after a whole year working hard in 2019. Why don't you try to fly to a new and totally different destination named as Phu Quoc - a famous beach city in Vietnam.

Ticket price is cheap with 20kg checked bagagge and 5kg hand bagagge, hotel is in your budget, beach activities and good foods are all around after few clicks.

Don't miss it!

Please visit our website: https://bangkok-airline.com/ to grab the best deals available now and if there's any question, our 24/7 supporting email is by your side: cs@bangkok-airline.com

Booking time: Until 31st December 2019

Travel Time: After 1st December 2019

Baggage allowance: 20kg checked baggage and 5kg hand baggage for each passenger is inclusive in the ticket price.

It's great chance for all passengers to grab one of our Year-End Sale deals from domestic flights: Bangkok to Samui, Bangkok to Phuket, Bangkok to Trat...to international flights to famous beach cities in Vietnam: Nha Trang, Da Nang and Phu Quoc or other countries: Hong Kong, Singapore, Mandalay (Myanmar), Male (Maldives)...

Ticket price is inclusive of 20kg checked baggage and 5kg hand baggage.

Please visit our website: https://bangkok-airline.com/ for more information or email to cs@bangkok-airline.com to receive our best support as always.

Thank you & Have a nice day!

Bangkok Airline Team.

Bangkok Airways recently announce that they will stop operating The Boutique Lounge at Siem Reap International Airport (Cambodia) from 10th December 2019.

We're so sorry for this inconvenience caused due to this closure.

It's a great news for whom wish to travel on the direct flight from Bangkok (Thailand) to Sihanoukville (a lovely beach city in Cambodia) from 10th January 2020.

Services: free meal provided, free Boutique Lounge access before boarding your flight, free seat advance selection and 20kg checked bagagge inclusive.

Ticket price is around USD138 (inclusive of all taxes and fees) for one way and USD275 for round trip.

Book now and enjoy what you've been expected.

Bangkok Airways and Emirates Airlines have newly collaborated on its frequent flyer programmes, effective from 5 November 2019 onwards to expand the benefits that members of Bangkok Airways FlyerBonus and Emirates Skywards can enjoy, complementing the successful codeshare partnership that the two airlines have shared since 2015.

Bangkok Airways has been newly named as 2020 Five Star Major Airline by APEX - the Airline Passenger Experience Association - a non-profit membership trade association dedicated to improving the entire airline passenger experience.

This recognition is another great encouragement for this firm to continue their business with better services.

It's beach time and it's great chance to enjoy your trips with Bangkok Airlines during this period to Pattaya, Phuket, Koh Samui, Phu Quoc, Da Nang,...

Book and travel now.

Dear Passengers,

Please be informed that from 1st of October 2019 onward, Bangkok Airlines will stop operating the route from Hanoi to Chiang Mai and Chiang Mai to Hanoi.

If you've booked and paid for this route, kindly choose below options:

1. Get fully refund

2. Change to direct flight operating by Air Asia

3. Change to code-share flights between Bangkok Airlines and Vietnam Airlines (Hanoi - Bangkok then Bangkok - Chiang Mai and return)

For further inquiry/information/support needed, kindly email to cs@bangkok-airline.com

On 17th April 2019, Bangkok airways are proudly to be awarded the Super brands Thailand 2018.

This Award was voted and recognized by consumers/passengers throughout Thailand, marketers and journalists and a final vote was made by Super brands council of judges from a list of over 500 leading organizations in Thailand.

For over 50 years of operation, Bangkok Airways has always try to make every flight a perfect journey for each passenger by its high quality services and attempt to enhance the brand value quality have made Bangkok Airways one of the most recognized brands in Asia.

To celebrate Songkran Festival or Thai New Year 2019 and support of the preservation of Thai culture, Bangkok Airlines' flight attendants will dress in traditional Thai costume on 13 April 2019. The airline will also serve special Thai desserts on all PG flights during 13 - 16  April 2019.

Bangkok Airlines' BOD and airlines' pilots have just welcomed its brand-new ATR72-600 aircraft at Suvarnabhumi Airport. This ATR model 72-600 is designed with 70 seats and have a modern flight control system that displays all digital systems. All seats are furnished to ensure comfortable with an overhead luggage compartment that is larger than ever. This new ATR72-600 aircraft will be used to for Chiang Mai hub.

Currently, Bangkok Airlines’ fleet consists of 41 aircrafts; 4 ATR72-500s, 12 ATR72-600s, 16 A319s and 9 A320s.

Thousands of passengers are stranded in Thailand after Pakistan closes airspace due to high tensions with India. All flights from/to Frankfurt, Munich, London, Paris, Brussels, Vienna, Milan, Stockholm, Copenhagen, Zurich... had been rescheduled.

Passengers are recommended to contact with the booked airlines to find alternative flights or cancel their trips. A Help Centrel has been set up for stranded passengers at Suvarnabhumi International Airport while the airlines find other routes to keep their flights operated.

For more information or supports, please email to us at cs@bangkok-airline.com within 24 hours prior to your departure time.

Trump and Kim Summit is holding in Hanoi from 26 to 28 February 2019.

All passengers are recommended to arrive to the airport at least 3 hours prior to your departure time for check-in and boarding due to the high volume of travelers during this period and high alert of security.

For further information or supports, kindly email to cs@bangkok-airline.com within 24 hours.

Dear Sir/Madam,

Please be advised that all flights to and from Samui Airport resume as normal from 5th January 2019 and extra flights from Bangkok to Samui have been added to assist affected passengers from tropical storm “Pabuk”.

For more information, kindly email to cs@bangkok-airline.com

Thank you & Have a nice day!

Dear Passengers,

Please be advised that all Bangkok Airlines' flights from and to Koh Samui Airports will be cancelled on 4th January 2019 due to the tropical storm Pabuk moving towards southern region of Thailand during 4th and 5th January 2019.

Passengers may rebook your flights without fees and charges.

Kindly email to cs@bangkok-airline.com for more information or if you're at the airport, please check with the staffs at the Last Minutes Counter for further supports.

We apologize for any inconvenience caused and seeking for your understanding.

Thank you & Have a nice day!

Dear Value Passengers!,

It's now but not other time to grab the best deals for your Beach Time in Koh Samui, Thailand. Ticket price is cheap enough to throw away any consideration about your budget, food is inclusive, seat advance selection is allowed, 20kg checked baggage included...so what else do you wish?

Details are as following for your references:

From                  To            Type              Price

Bangkok         Samui      One Way        USD195

Samui            Bangkok   One Way        USD205

Bangkok Airlines is proudly to be recognized as Skytrax The world's Best Regional Airline 2018 & Skytrax Best Regional Airline in Asia 2018

It's great news for those who wants to explore Lan Na Thai - The Kingdom of Northern Thailand because the Biggest Promotion of the year 2018 is coming up.

Ticket price for one way is ranging from USD83 - USD155 with below details:

1. Domestic

2. International

3. Conditions

I - Domestic Promotion to ASEAN Destinations

Final Fare for One-way ticket only.

* 30 days advance purchase required.
** 7 days advance purchase required.

II - International Trails to ASEAN treasures Destinations

Fare with tax* and surcharges (Roundtrip)

Due to exchange rate fluctuations, the final tax amount is subject to change for all international flights.
* Require 1 day minimum stay.
** Valid on PG927/931 operated by Bangkok Airlines only.
*** Valid on PG945 operated by Bangkok Airlines only.

1. Boutique Lounge Bangkok (Domestic)

• Services Hour: 04:30 – 22:00
• Location: Concourse A, Level 2 (Opposite Gate A3)

Lounge Facilities

- Free wifi

- Computer

- Snack and Drink

- Newspaper and Magazine

- Television

- No smoking

Conditions

- Pets & outside food are not allowed.

2. Blue Ribbon Lounge

Blue Ribbon Club is exclusively created by Bangkok Airline to serve the business class from your arrival at our check-in counter to your arrival at your destination;

1. Check-in: Members of our Blue Ribbon club have exclusive access to Blue Ribbon Check-in counter in order to hasten the check-in process. Blue Ribbon Club members also receive and extra 10 kilograms baggage allowance.

2. Convenience & Passport control: As part of our Blue Ribbon Club exclusive and personalized service, our staff will always be on hand to assist you in order to make your travels more comfortable and enjoyable.

3. Lounge: Relax in style and comfort at our personal Blue Ribbon Club passenger lounge. Enjoy complimentary snacks and refreshments, as well as surf the internet, free-of charge, from one of our computer terminals.

4. Seating: Enjoy wide and spacious seating with plenty of leg room when traveling with our Blue Ribbon Club. This is a place where you can relax, or catch up on work with ease.

5. Menu:  With our Blue Ribbon Club menu, you will enjoy a variety of savory menu selections ranging from thai, asian, and Western dishes. Complimentary wine and champagne are also available.

Members of our FlyerBonus frequent flyer program will receive extra mileage when flying with Blue ribbon Club. Go ahead and treat yourself to more of the great perks that Bangkok Airline has to offer.

Notes:

Premium Class is only offer in selected routes: BKK-PNH; BKK-VTE; Samui – Kul; Samui – Sin; BKK-Yangon

Premium Economy seats offer single aisle configuration with 2 seats on each side from row 1 - 3 leaving middle seat empty to provide more convenient space for passengers as center armrest and table. Premium Economy provides seat pitch of 31 inches and 19.83 inches wide.

Passengers will have chance to enjoy selected in-flight menu and will be entitled to privileges including a separate Blue Ribbon check-in counter, 30kg baggage allowance, Blue Ribbon lounge, priority boarding, priority baggage claim and earn 1.2x points on FlyerBonus program.

Bangkok Airlines introduces “Premium Economy” service on the following routes:

1. Samui to Singapore : round trip starts from USD752;

Services on listed flights: PG963; PG964;

Price is excluding of taxes and surcharges.

2. Bangkok to Vientian: round trip starts from USD385;

Services on listed flights: PG943; PG944; PG949; PG940;

Price is excluding of taxes and surcharges.

3. Bangkok to Yangon: round trip starts from USD460;

Services on listed flights: PG931; PG932; PG933; PG934; PG935; PG936; PG707; PG708.

Price is excluding of taxes and surcharges.

4. Bangkok to Phnom Penh: round trip starts from USD440;

Services on listed flights: PG701; PG702; PG703; PG704; PG705; PG706; PG707; PG708.

Price is excluding of taxes and surcharges.

5. Samui to Kuala Lumpur : round trip starts from USD590;

Services on listed flights: PG951; PG952;

Price is excluding of taxes and surcharges.