Travel Infomation
Baggage Policy
I. Baggage Allowance
- Checked baggage and Carry-on Baggage is always displayed on each ticket class for easy checking before booking the ticket. While prepaid baggage and Excess baggage charge rates depend on each zone and weight.
- Bellow baggage policy is only for reference and applied for flights operated by Bangkok Airways only. Baggage policy of Shared-Code flights will be subject to operator policy.
1. Checked baggage:
CLASS |
BAGGAGES (adult and child) |
BAGGAGES (infant) |
Economy Class |
MAX 20 kilograms |
MAX 10 kilograms |
Blue Ribbon Class (Business Class) |
MAX 40 kilograms |
MAX 10 kilograms |
2. Prepaid baggage
a. Domestic route: Prepaid baggage charge rate depends on the weight as following table:
Prepaid Baggage (KG) |
5 |
10 |
15 |
20 |
25 |
30 |
35 |
40 |
---|---|---|---|---|---|---|---|---|
Price (USD) |
20 |
30 |
45 |
60 |
75 |
95 |
115 |
135 |
b. International route: Prepaid baggage charge rate depends on the zone as following table:
Minimum purchase is 5 KGs.
Per 1 Kg | Destination (USD) | ||||
---|---|---|---|---|---|
Origin | 1 | 2 | 3 | 4 | 5 |
1 | - |
8 |
10.4 |
16 |
48 |
2 |
8 |
10.4 |
16 |
20 |
48 |
3 |
10.4 |
16 |
20 |
24 |
48 |
4 |
16 |
20 |
24 |
28 |
48 |
5 |
48 |
48 |
48 |
48 |
48 |
Important note:
- Prepaid baggage fee is non-re-routable/non-transferable and non-refundable in any case even your actual baggage’s weight is less than the prepaid baggage paid.
- Prepaid baggage fee is non-refundable after confirmation email is sent out to your registered email address.
- For passengers who wish to change to another flight due to the delay/cancellation, previously issued prepaid baggage may be carried over to the new flight. Change should be done at least 48 hours prior to your departure time.
- In some cases, the baggage rules that apply for your journey may be different from above information. If you are our customer, please contact us throught email cs@bangkok-airline.com for futher advice.
3. Excess Baggage Rate Charge
For baggage that exceeds the free baggage allowance, the passenger will be charged for the Excess Baggage Rate Charge. Excess Baggage Rate Charge is calculated as follows:
- Domestic route: USD8 per kilogram per sector
- International route: Excess Baggage Charge Rate depends on the zone as following table:
Per 1 Kg |
Destination (USD) |
||||
Origin |
1 |
2 |
3 |
4 |
5 |
1 |
- |
11 |
14 |
20 |
60 |
2 |
11 |
14 |
20 |
25 |
60 |
3 |
14 |
20 |
25 |
30 |
60 |
4 |
20 |
25 |
30 |
35 |
60 |
5 |
60 |
60 |
60 |
60 |
60 |
Zone |
Origin/Destination |
1 |
Thailand |
2 |
Cambodia, Laos, Malaysia, Myanmar, Singapore, Vietnam |
3 |
Bangladesh, Hong Kong , South East Asia |
4 |
India, Maldives, Japan, China |
5 |
Other than above except US/CA |
Important note:
- As per directive from Airport of Thailand, one checked baggage maximum weight is 32 kilograms. If baggage weight exceeds 32 kilograms per one piece, the baggage must be re-packed.
- Bangkok Airways accepts sports equipment as checked baggage as part of your standard baggage allowance. Any exceeded weight resulting from such inclusion shall be assessed at the Excess Charge rate above.
4. Carry - on baggage
One item of cabin baggage for adult and child (except infant):
Aircraft Type |
Cabin Baggage |
Maximum Weight |
---|---|---|
ATR72 |
50 x 36 x 23 centimeter |
5 kilograms |
Airbus 319 |
56 x 36 x 23 centimeter |
5 kilograms |
Airbus 320 |
56 x 36 x 23 centimeter |
5 kilograms |
II. Special baggage:
1. Special Baggages
List of Special Baggages as following table:
No | Special item | Regulation |
---|---|---|
1 | Bicycle |
|
2 | Bowling |
|
3 | Fishing equipment |
|
4 | Golfing |
|
5 | Carriage of Hypodermic Needles |
Note: Not all airport screening points are managed by Bangkok Airways and these screening authorities may have policies that differ from ours. Please check the regulations with the authorities of your destination, as these aforementioned policies may not be within the airlines control. |
6 | CPAP (Continuous Positive Airway Pressure) & POC (Portable Oxygen Concentrator) |
|
7 | Diving equipment |
Diving equipment is accepted as checked baggage on all flights of Bangkok Airline providing it is packed properly. One set of diving equipment is inclusive of:
Note: Diving lamps which contain rechargeable lead acid batteries (spillable) will not be accepted on board our aircraft as check-in or as hand baggage, as these items are listed as prohibited items under the Dangerous Goods Regulations. |
8 | E-Cigarette Regulations | E-cigarettes are accepted as hand baggage to carry on to the plane but smoking is not allowed on board. |
9 | Firearms and Ammunition (Pistol) |
Important Note: the copy of document relating to firearms and ammunition is not accepted on all flights. Firearms will only be accepted if unloaded. Loose ammunition or clips shall not accept. |
10 | Skateboard | Skateboards will be accepted as checked baggage but not cabin baggage. |
11 | Surfboard | Surfboard will be accepted as checked baggage if the length of the surfboard does not exceed 109 inches (277 cm) for Airbus and does not exceed 170 cm for ATR. |
12 | Prohibited Items |
You must not include in your Baggages: -Items, which are reasonably, considered by us to be unsuitable for carriage because they are dangerous, unsafe or because of their weight, size, shape or character. -Firearms, ammunition and support instruments are prohibited from carriage as Baggage unless having acceptance from the authority. Explosives, explosive materials, flammable substances, items, which can be used as threatening weapons, and other dangerous substances may only be accepted as Checked Baggage, subject to Our Regulations. For safety reason, cartridges must be taken out from the guns. Cartridges must be suitably packed. Carriage of the firearms, ammunition and support instrument is subject to Our Regulations and those of ICAO, IATA, Airport Authorities. - You are prohibited from including in your Checked Baggage, fragile or perishable items (fresh and perishable foodstuff…), artwork, cameras, money, jeweler, precious metals, silverware, computers, electronic devices, securities or other valuables, negotiable papers, contract, business documents, samples, passports and other identification documents, other valuable items. |
2. Restricted Baggage
You must not include in your Baggages:
- Items, which are reasonably, considered by us to be unsuitable for carriage because they are dangerous, unsafe or because of their weight, size, shape or character.
- Firearms, ammunition and support instruments are prohibited from carriage as Baggage unless having acceptance from the authority. Explosives, explosive materials, flammable substances, items, which can be used as threatening weapons, and other dangerous substances may only be accepted as Checked Baggage, subject to Our Regulations. For safety reason, cartridges must be taken out from the guns. Cartridges must be suitably packed. Carriage of the firearms, ammunition and support instrument is subject to Our Regulations and those of ICAO, IATA, Airport Authorities.
- You are prohibited from including in your Checked Baggage, fragile or perishable items (fresh and perishable foodstuff…), artwork, cameras, money, jeweler, precious metals, silverware, computers, electronic devices, securities or other valuables, negotiable papers, contract, business documents, samples, passports and other identification documents, other valuable items.
3. Right to refuse carriage
- The carrier may refuse to carry as Baggage the items described in Article #3, and we may refuse further carriage of any such items upon discovery that it is included in your Baggage. Unless advance arrangements for its carriage have been made with us, we may carry on later flights Baggage, which is in excess of the applicable free allowance.
- The carrier may refuse to accept Baggage as Checked Baggage unless it is properly and securely packed in suitcases and suitable containers to ensure safe carriage with ordinary care in handling.